On-site Services

In Villejuif

Internet Access

Free Wi-Fi is available to patients and visitors in the lobby, the outpatient area, and the oncology day hospital. Wi-Fi will soon be available in the inpatient units.

ATMs

An ATM is available on the Institute’s forecourt, near the main entrance.

Post Office and Mail

A mailbox is available in the lobby on the ground floor. Mail is collected at 3:00 p.m., Monday through Friday.

If you are hospitalized, you can receive and send mail or packages through the housekeeper.

Store

A gift shop is located in Villejuif on the ground floor of the Institute.
Open from 7:30 a.m. to 7:00 p.m. Monday through Friday and from 9:00 a.m. to 6:30 p.m. on Saturdays, Sundays, and holidays, it offers: 

• newspapers, magazines, and books
• self-service food items (sandwiches, cold drinks, desserts, etc.)
• essentials (groceries, personal care items, etc.)
• a selection of gifts
• snacks for outpatients

Lost and Found

Lost and found items are turned in at the Security Desk, located on the ground floor. Contact: 01 42 11 42 11.

Short Story Kiosks

Thanks to the Crédit Mutuel Foundation, Gustave Roussy has installed six reading kiosks throughout the Institute, allowing all patients (adults and children) to choose short stories (1 to 5 minutes long) from a selection of 40,000 titles at no cost. These kiosks are located in the Institute’s lobby, on the outpatient consultation floor, in the chemotherapy day hospital (ground floor), in the CT scan waiting room (-2), in the specialized oncology emergency department (+1), and in the pediatric and adolescent oncology department (+9).

At the Day Hospital

To make your visit to the outpatient hospital easier (treatment during the day and returning home in the evening), several convenient features have been implemented:

• An area where you can set up, charge, and work on a computer
• A “break” area where snacks and beverages are provided for patients

In the room

Television and Internet

In your room, a personal tablet allows you to access—for a fee—TV and radio channels, games, and high-speed Internet. Internet and TV access are free in the day hospital and pediatric units.

Personal Belongings and Valuables

You are responsible for your own dentures, hearing aids, glasses, and contact lenses. The healthcare team can provide you with a labeled box.

We ask that you come without jewelry or valuables. However, these items may be deposited in the Institute’s central safe. Please note that Gustave Roussy accepts no liability for the loss, damage, or theft of your personal belongings.

Fast Food

Our cafeteria, "Chez Gustave," offers two dining areas:

• Gustave by Twenty, featuring build-your-own sandwiches, self-serve sandwiches and salads, snacks and hot dishes, hot and cold beverages, as well as desserts and pastries.
• Nespresso Area: hot beverages and sweet treats to go with them.

Comfortable seating, a digital bar, a children’s area, and a terrace round out these spaces.

Patient Meals

If you have appointments throughout the day or are waiting for a hospital room, a light meal will be provided.

Please ask the reception staff on the ground floor, who will explain how the service works.

Restoring Patients’ Appetite

A customized meal service is available to patients, taking into account ongoing treatments, potential side effects, as well as patients’ tastes and religious beliefs. This service features fresh, certified products (organic, Label Rouge, etc.) prepared on-site. The selection is varied and customizable, with daily meal orders taken at the patient’s bedside.

Michelin-starred menus

Gustave Roussy and Elior have also created menus in collaboration with Alexandre Bourdas, chef at the two-star-rated SaQuaNa restaurant in Honfleur. Alexandre Bourdas collaborated with Elior’s teams to develop the recipes, train the chefs, and plate elegant, gourmet dishes. These dishes are served twice a week to inpatients and daily to outpatients.

> More information

Meals for Visitors

Meals can be served to the person accompanying you during your hospital stay (limited to one meal per patient; additional meals may be provided with the nursing supervisor’s approval). You must order these meals the day before with the catering staff.

Please contact the catering staff on your inpatient unit for more information.

Deaf and Hard-of-Hearing Individuals

Gustave Roussy has implemented several measures and provided equipment to assist patients who are deaf or hard of hearing. If you need assistance with this, please feel free to ask a staff member or stop by the front desk.

Visually Impaired

The welcome booklet distributed to patients has been translated into Braille. Please inquire at the main reception desks in Villejuif and Chevilly-Larue.

Visually impaired patients may also be accompanied by a stretcher attendant when moving around the Institute. Please inquire at the reception desk.

Your religious beliefs will be respected, and you may choose a clergy member of your choice.

Please ask the healthcare team for more information.

Office Hours

Monday through Friday from 1:30 p.m. to 2:30
p.m.; Saturday from 2:30 p.m. to 3:00
p.m. 6th floor, Elevator K
Office: Room 926
Family Reception Area: Room 928

Catholic Worship

A chaplain and a team of lay volunteers regularly visit the patient care units at Gustave Roussy, Villejuif, and the Chevilly-Larue campus.
In Villejuif, a chapel is open at all times and accessible to everyone (6th floor, Elevator K—Room 924); Masses and prayer services are held there. For dates, check the notice posted on the chapel door.
In Chevilly-Larue, the chapel is open at all times and accessible to everyone; it is located on the ground floor.

Protestant and Evangelical Worship

A pastor is available to Gustave Roussy patients who wish to receive spiritual guidance from a representative of the Protestant faith.

Orthodox worship

A layperson and a priest are available upon request from patients or their families.

Muslim worship

Two prayer rooms are located on the 6th floor: Room 932 for women and Room 920 for men (Elevator K).
An imam will visit upon request from patients or their families.

Jewish Faith

A rabbi is available upon request from patients or their families.

Buddhist worship

A monk is available upon request from patients or their families.

Members of the Catholic chaplaincy affiliated with Gustave Roussy are available to all patients and serve as a liaison with representatives of other religious communities.

You may also contact the nursing staff or the housekeeper if you wish to request a minister of your choice.

At the Chevilly-Larue Hospital  

Mail and Post

A mailbox is available at the reception desk on the ground floor. Mail is collected at 3:00 p.m., Monday through Friday.

If you are a patient, you can receive and send mail or packages through the housekeeper.

Food Services

The Chevilly-Larue cafeteria is located on the ground floor. It is open Monday through Friday from 9:00 a.m. to 5:00 p.m. and on Saturdays, Sundays, and holidays from 12:00 p.m. to 6:00 p.m.

Vending machines offering hot and cold beverages, pastries, and candy are available in the lobby 24 hours a day.

Meals for Visitors: Any accompanying person may, if they wish, have one or more meals (lunch or dinner) in the patient’s room. To do so, they simply need to register at the front desk by 5:00 p.m. the day before the meal. For meals on Sundays and Mondays, registration must be completed by 11:00 a.m. on Saturday. The price of the meal will be provided at the reception desk. Upon payment, you will be given a ticket to present to the food service staff on the day of the meal. No meal will be served without the presentation of this ticket.

Please contact the reception desk for more information.

Hair Salon

During your stay, you can schedule a visit from the hairdresser (once a week). Simply request this service from the nursing staff. Prices are posted in the hallway of your ward.

Pedicure

A pedicure service is available once a week. There is a charge for this service. Please make your request with your healthcare team.

"Patient" Lounge

To make your stay more pleasant, a “patient” lounge is available on the ground floor, past the reception area.  

This space, designed for socializing, is a welcoming area—without nursing supervision—exclusively reserved for ambulatory patients and their loved ones.

It is open from 11 a.m. to 7 p.m.

A library and board games are also available in this area.

Lost and Found

In Chevilly-Larue, lost and found items are turned in at the reception desk. Contact: 01 42 11 57 07

In the Rooms

Television

Flat-screen LCD televisions are available free of charge in the rooms.

Religious Services

Your religious beliefs are respected, and you may request a minister of your choice. Please ask the healthcare team for more information.

At Chevilly-Larue Hospital, the chapel is always open and accessible to everyone. It is located on the ground floor. Masses and prayer services are held there. For dates, check the notice on the chapel door and the bulletin boards on each floor.