Practical services

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Practical services

For you and your visitors, Gustave Roussy is constantly improving the services it offers in terms of restaurant provision, leisure activity, day-to-day living and wellbeing. Right within the hospital you will find a variety of places which can respond to your needs.

Wireless Internet access

Complimentary Wi-Fi is accessible to all patients and visitors throughout the entrance hall, the outpatient unit and the day hospital.

Newsagent – ground floor

Open Monday to Friday 8h à 18h, Saturdays, Sundays and Public Holidays 12h to 17h.

As well as selling newspapers and magazines, you may also find books, gifts, sweets, toilet articles, telephone cards, stamps and booklets of bus tickets.


A cash-point is available at the approach to the Institute, close to the main entrance.

Postal service

If you are an inpatient, you can receive and send mail through the housekeeper.   

There is also a letterbox in the entrance hall.

Lost Property

The Lost Item Service is situated near the entrance hall, room 629. You can also contact the service by telephone: +33 1 42 11 42 11 .


Open Monday to Friday 9h to 18h.

Tel.: +33 (0)1 42 11 50 28.

Two hairdressers / wig fitters provide normal hair care, advice and personalised care.

Some types of chemotherapy do result in temporary hair loss and various remedies may be suggested, so that you can approach this time very confidently.  

An area has been specially fitted out for you to be seen by appointment and where you can be advised on:

  • hair management which fits your expectations and your budget;
  • personalised hair care with adjustments appropriate to your condition;
  • hair root care and stimulation of regrowth (shampoos, capsules, gels, oils, lotions, etc.)
  • turbans, scarves, accessories and care products.

If necessary, it is possible to have your hair done in your room.

The salon adheres to the Charter of the National Cancer Institute (INCa).

It also has recognition from the Health Service authorising direct payment by insurers of medical prescriptions for individuals affiliated to the CMU or covered by the AME. The National Health Service will meet the full cost of a wig. Mutual insurance arrangements may cover between one and six times the sickness insurance package. Please contact your supplementary insurers.    

The prices are posted on the salon door.

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